Articles and features 20/05/2022 Handling dissatisfied patients and their complaints Preview Article Handling dissatisfied patients and their complaints Time to read article: 6 mins Close Preview Dealing with patient dissatisfaction and receiving complaints are among the most challenging experiences a dental practitioner can face. Donna Pawsey, Case Manager at Dental Protection, explores the issues. Read more Article contains Text Tagged in... Complaints DCP patient experience Difficult Conversations Communication
Case study 11/05/2022 Turkey teeth: managing the fallout of dental tourism Preview Article Turkey teeth: managing the fallout of dental tourism Time to read article: 4 mins Close Preview Simrit Ryatt, Dentolegal Consultant, recalls the case of a dentist who sought Dental Protection advice after his aspiring influencer patient opted for treatment abroad. Read more Article contains Text Tagged in... dental tourism tooth whitening Record Keeping cosmetic dentistry emergency care
Case study 11/05/2022 Should you fix another dentist’s treatment? Preview Article Should you fix another dentist’s treatment? Time to read article: 4 mins Close Preview Xanthoula Maitou, Dentolegal Consultant at Dental Protection, looks at a case where a patient asks a dentist to reverse treatment provided by another dentist. Read more Article contains Text Tagged in... Adverse Outcomes veneers Ethics Difficult Conversations Procedures COVID-19
Press release 10/05/2022 ORE backlog needs urgent action as waitlist increases by 35% Preview Article ORE backlog needs urgent action as waitlist increases by 35% Time to read article: 3 mins Close Preview Three in four early career dentists in the UK (75%) say the Covid-19 pandemic has had a significant and negative impact on their dental training, according to a Dental Protection survey Read more Article contains Text
Articles and features 04/05/2022 Preventive dentistry: a team approach Preview Article Preventive dentistry: a team approach Time to read article: 8 mins Close Preview Whether working independently under a Direct Access arrangement, or working under prescription, Dental Care Professionals can, and should, be involved in preventive care. Read more Article contains Text Tagged in... DCP Risk management dental care professional Direct Access Communication preventive dentistry
Articles and features 04/05/2022 Difficult conversations in difficult situations Preview Article Difficult conversations in difficult situations Time to read article: 6 mins Close Preview Evelyn Ferguson-Williams, Case Manager at Dental Protection and former dental nurse, looks at the communication skills required for challenging conversations in the workplace. Read more Article contains Text Tagged in... DCP Difficult Conversations Communication
Press release 29/04/2022 Early career dentists: training significantly impacted by Covid-19 Preview Article Early career dentists: training significantly impacted by Covid-19 Time to read article: 3 mins Close Preview Three in four early career dentists in the UK (75%) say the Covid-19 pandemic has had a significant and negative impact on their dental training, according to a Dental Protection survey Read more Article contains Text
Press release 25/04/2022 Dental Protection: fixed recoverable costs scheme must benefit dentis... Preview Article Dental Protection: fixed recoverable costs scheme must benefit dentistry Time to read article: 2 mins Close Preview Dental Protection welcomes proposals to limit the legal costs that can be recovered by claimant lawyers for lower value clinical negligence claims, but believes more could be done to ensure such a scheme benefits dentistry. Read more Article contains Text
Articles and features 11/04/2022 Meet Gemma Forsythe, dental nurse and Dental Protection member Preview Article Meet Gemma Forsythe, dental nurse and Dental Protection member Time to read article: 5 mins Close Preview Get to know registered dental nurse and Instagrammer, Gemma Forsythe, as she discusses her career in nursing and why to her, being a member of Dental Protection is vital. Read more Article contains Text Tagged in... dental care professional dental hygienist DCP dental therapist dental nurse
Articles and features 08/04/2022 Employment contracts and documentation Preview Article Employment contracts and documentation Time to read article: 4 mins Close Preview Medical Protection, in partnership with Croner, detail the essential features of UK employment contracts for practice principals to include. Read more Article contains Text Tagged in... Employee contracts
Articles and features 06/04/2022 The importance of follow-up arrangements Preview Article The importance of follow-up arrangements Time to read article: 4 mins Close Preview There are many moments in clinical dentistry when the most crucial aspect of case management is not what you do, but what arrangements you make to monitor the effectiveness of what you do. Read more Article contains Text Tagged in... Generic Dentistry Managing Clinical Risk Record Keeping Procedures Systems Communication
Podcast 04/04/2022 Podcast - The Torque: a series for dental hygienists and dental thera... Preview Article Podcast - The Torque: a series for dental hygienists and dental therapists - Episode 2 Close Preview Join Claire Stott, Case Manager and Dental Hygienist, and Victoria Wilson, Dental Therapist and Founder of Smile Revolution, as they examine the issues that matter to dental care professionals right now. Read more Article contains Audio Tagged in... dental care professional dental therapist podcast Wellbeing dental hygienist
Articles and features 01/04/2022 Examining soft tissues Preview Article Examining soft tissues Time to read article: 4 mins Close Preview Unlike many other areas of healthcare, dentists generally get to examine fit ambulant patients at varying intervals, and at times when they may have no symptoms or any particular reason for attending, other than for a periodic review of their oral health. Read more Article contains Text Tagged in... DCP Managing Clinical Risk ENT Generic Dentistry dental care professional Record Keeping
News and updates 01/04/2022 Let nature in: We’re partnered with Portal Preview Article Let nature in: We’re partnered with Portal Time to read article: 1 mins Close Preview Read more Article contains Text Tagged in... Wellbeing
Articles and features 31/03/2022 Explaining relevant risk factors to patients Preview Article Explaining relevant risk factors to patients Time to read article: 4 mins Close Preview A clinician’s specialised knowledge of the aetiology of various oral and dental conditions places him, or her, in a position of significant advantage relative to most patients. Read more Article contains Text Tagged in... Managing Clinical Risk Communication ENT Generic Dentistry Record Keeping
Articles and features 23/03/2022 What does a Dentolegal Consultant do? Preview Article What does a Dentolegal Consultant do? Time to read article: 4 mins Close Preview Read more Article contains Text Tagged in... working from home DLC COVID-19 Dentolegal consultant Investigations Claims
Press release 02/03/2022 MPS launches ambitious research initiative to improve patient safety... Preview Article MPS launches ambitious research initiative to improve patient safety and clinician wellbeing Time to read article: 4 mins Close Preview MPS launches ambitious research initiative to improve patient safety and clinician wellbeing. Read more Article contains Text
Press release 28/02/2022 Young dentists raise concerns about impact of Covid-19 on their wellb... Preview Article Young dentists raise concerns about impact of Covid-19 on their wellbeing Time to read article: 3 mins Close Preview Nearly 2 in 5 (37%) of young dentists in the UK say they are worried about the impact of Covid-19 on their wellbeing, according to a new Dental Protection survey. Read more Article contains Text
Press release 04/02/2022 Dental Protection member successfully fights vicarious liability clai... Preview Article Dental Protection member successfully fights vicarious liability claim at Court of Appeal Time to read article: 3 mins Close Preview Dental Protection member successfully fights vicarious liability claim at Court of Appeal Read more Article contains Text
Press release 02/02/2022 Dental Protection responds to government consultation on clinical neg... Preview Article Dental Protection responds to government consultation on clinical negligence fee cap Time to read article: 3 mins Close Preview Dental Protection responds to government consultation on clinical negligence fee cap. Read more Article contains Text
Press release 13/12/2021 Dental Protection welcomes GDC statement on complaints during the pan... Preview Article Dental Protection welcomes GDC statement on complaints during the pandemic Time to read article: 3 mins Close Preview Dental Protection welcomes GDC statement on complaints during the pandemic. Read more Article contains Text
Articles and features 02/11/2021 Complaint handling: A step-by-step guide for dental nurses Preview Article Complaint handling: A step-by-step guide for dental nurses Time to read article: 9 mins Close Preview George Wright, Dentolegal Consultant and Senior Dental Educator at Dental Protection, offers a comprehensive overview of effective complaint handling Read more Article contains Text Tagged in... Complaints
Case study 02/11/2021 An eventful extraction Preview Article An eventful extraction Time to read article: 4 mins Close Preview Read more Article contains Text Tagged in... Negligence Expert Reports Complaints Dental Council Consent extraction
Case study 02/11/2021 An allegation of dishonesty Preview Article An allegation of dishonesty Time to read article: 2 mins Close Preview Read more Article contains Text Tagged in... misconduct Record Keeping Complaints Practice management fitness to practise