Articles and features 22/08/2017 The NHS Complaints Regulations Preview Article The NHS Complaints Regulations Time to read article: 1 mins Close Preview The Local Authority Social Services & NHS Complaints (England) Regulations 2009 came into force on 1 April 2009 and introduced a revised procedure for the handling of complaints by local authorities, in respect of complaints about adult social care, and by NHS bodies, primary care providers and independent providers in respect of provision of NHS care. Read more Article contains Text Tagged in... Complaints
Articles and features 22/08/2017 NHS complaints regulation - The Ombudsman Preview Article NHS complaints regulation - The Ombudsman Time to read article: 1 mins Close Preview The Ombudsman takes the view that complaints handling should be ‘Do it once do it right’. The Ombudsman will be looking for an appropriate, proportionate response which meets the principles of good complaints handling. Read more Article contains Text Tagged in... Complaints
Articles and features 22/08/2017 NHS complaints regulations - what’s new? Preview Article NHS complaints regulations - what’s new? Time to read article: 2 mins Close Preview Patients who remain unhappy after local resolution is complete may request a review of their complaint by the Ombudsman. The person responding must inform the complainant of their right to take their complaint to the Ombudsman Health Service. Effectively what was a three-stage procedure is simplified into two stages. Read more Article contains Text Tagged in... Complaints
Articles and features 22/08/2017 Record Keeping in Northern Ireland Preview Article Record Keeping in Northern Ireland Time to read article: 6 mins Close Preview Dental professionals are required to make and keep accurate dental records of care provided to patients, whether NHS or private. Dental Protection is frequently contacted by members who want to understand how long records should be retained by the practice. Read more Article contains Text Tagged in... Northern ireland Record Keeping
Articles and features 22/08/2017 The HPPS Regulations 1996 Preview Article The HPPS Regulations 1996 Time to read article: 1 mins Close Preview The Health & Personal Social Services (Disciplinary Procedures) Regulations 1996 currently govern disciplinary proceedings in relation to family health practitioners, including dentists. Read more Article contains Text Tagged in... Northern ireland
Articles and features 22/08/2017 The Regulation and Quality Improvement Authority Preview Article The Regulation and Quality Improvement Authority Time to read article: 6 mins Close Preview The Regulation and Improvement Authority (Independent Healthcare) (Fees and Frequency of Inspections) (Amendment) Regulations (Northern Ireland) 2011 came into effect on 1 April 2011. Read more Article contains Text Tagged in... Northern ireland
Articles and features 22/08/2017 Healthcare Improvement Scotland Preview Article Healthcare Improvement Scotland Time to read article: 3 mins Close Preview Healthcare Improvement Scotland replaces the Scottish Commission for the Regulation of Care (the Care Commission) Read more Article contains Text Tagged in... Scotland
Articles and features 22/08/2017 Mental Capacity and Consent Preview Article Mental Capacity and Consent Time to read article: 5 mins Close Preview As dental professionals are aware, obtaining appropriate consent depends on providing patients with sufficient knowledge and information to allow them to make a decision. Read more Article contains Text Tagged in... Scotland
Articles and features 22/08/2017 Protecting vulnerable groups Preview Article Protecting vulnerable groups Time to read article: 3 mins Close Preview The Protecting Vulnerable Groups Scheme (PVG Scheme) went live in Scotland on 28 February 2011. This new membership scheme is intended to replace and improve upon the current disclosure arrangements for people who work with vulnerable groups. Read more Article contains Text Tagged in... Scotland
Articles and features 22/08/2017 Regulatory differences between Scotland and England Preview Article Regulatory differences between Scotland and England Time to read article: 2 mins Close Preview The work of the Primary Care Trust or NHS Trust (familiar in England) is performed by the Health Boards and Dentistry under the NHS and is managed by the Practitioner Services Division (PSD). Read more Article contains Text Tagged in... Scotland
Articles and features 22/08/2017 SPSO complaints guidance Preview Article SPSO complaints guidance Time to read article: 4 mins Close Preview The Scottish Public Services Ombudsman (SPSO) publicationGuidance on a Model Complaints Handling Procedure is accompanied by a Statement of Complaints Handling Principles Read more Article contains Text Tagged in... Scotland
Articles and features 22/08/2017 The Children and Vulnerable Adults Barred Lists: An Overview Preview Article The Children and Vulnerable Adults Barred Lists: An Overview Time to read article: 3 mins Close Preview The DBS deals with criminal records checks (now known as DBS checks) and is responsible for maintaining the Barred Lists for both children and vulnerable adults. Inclusion on the barred list precludes an individual from participating in a regulated activity with the relevant group. For the purposes of this scheme dentistry is considered to be a regulated activity and all adult patients are considered to be vulnerable. Thus inclusion on either or both lists would effectively bring an end to a dentist or dental care professionals practice. Read more Article contains Text Tagged in... Scotland
Articles and features 22/08/2017 Record Keeping in Wales Preview Article Record Keeping in Wales Time to read article: 6 mins Close Preview Dental professionals are required to make and keep accurate dental records of care provided to patients, whether NHS or private. Dental Protection is frequently contacted by members who want to understand how long records should be retained by the practice. Read more Article contains Text Tagged in... Wales Record Keeping
Articles and features 22/08/2017 Dental extractions - Be prepared! Preview Article Dental extractions - Be prepared! Time to read article: 2 mins Close Preview It is important to be prepared for the possibility of oral surgery procedures in practice. Indeed, access to a basic surgical kit is essential. Dental extractions are one of the most common oral surgery procedures carried out by GDPs. Read more Article contains Text
22/08/2017 Survival of the fittest Preview Article Survival of the fittest Time to read article: 3 mins Close Preview Dentistry can be a testing environment; Reena Wadia offers a selection of ideas to help you evolve into the perfect practitioner. Read more Article contains Text
22/08/2017 The spirit of summer Preview Article The spirit of summer Time to read article: 4 mins Close Preview With the long, warm summer evenings and the smell of BBQs filling the air, it’s all too easy to open a cool beer, bottle of chilled wine or mix up the Pimms. Potential risks of alcohol on our oral and general health by Sarah Bradbury. Read more Article contains Text
Articles and features 22/08/2017 What is happening at the GDC? Preview Article What is happening at the GDC? Time to read article: 3 mins Close Preview Stephen Henderson describes a campaign that has fundamentally changed the way in which the GDC’s Investigating Committee operates Read more Article contains Text Tagged in... Riskwise Scotland England
Articles and features 22/08/2017 New judgment on patient consent Preview Article New judgment on patient consent Time to read article: 2 mins Close Preview The law on “informed” consent has changed following a recent Supreme Court judgment Read more Article contains Text Tagged in... Riskwise England Scotland
Articles and features 22/08/2017 New standards for conscious sedation 2015 Preview Article New standards for conscious sedation 2015 Time to read article: 2 mins Close Preview The report of the Intercollegiate Advisory Committee for Sedation (IACS) in Dentistry was published in April 2015 and replaces the previous document, Conscious Sedation in the Provision of Dental Care (Department of Health 2003) Read more Article contains Text Tagged in... Scotland England Riskwise
Articles and features 22/08/2017 Shared decisions Preview Article Shared decisions Time to read article: 2 mins Close Preview Resistance to shared decision making often revolves around a perception that dentists have many patients who wish the dentist to make the decision for them. Whatever you think best. The difficulty is that just as Dentists have preferences for their style of decision making, patients also have preferences as to their desired level of involvement. Read more Article contains Text Tagged in... Riskwise England Scotland
Articles and features 22/08/2017 The cost of indemnity Preview Article The cost of indemnity Time to read article: 3 mins Close Preview Some important facts that we think you will find surprising Read more Article contains Text Tagged in... Scotland England Riskwise
Articles and features 22/08/2017 The minefield of implant dentistry Preview Article The minefield of implant dentistry Time to read article: 2 mins Close Preview In general, there are three approaches to achieve a safe passage through any minefield. The first is to find out exactly where all the mines are located before you start, and then to carefully plan a safe route – and stick to it. Read more Article contains Text Tagged in... Riskwise Oral Surgery
22/08/2017 A Bit on the Side - Working Whilst Studying Preview Article A Bit on the Side - Working Whilst Studying Time to read article: 4 mins Close Preview “Don’t go and blow all of your money during your first week” was perhaps the best piece of advice in my early university career. Read more Article contains Text Tagged in... Professionalism ENT Career Planning Managing Clinical Risk
22/08/2017 Welcome to working in dentistry Preview Article Welcome to working in dentistry Time to read article: 2 mins Close Preview The moment I saw the metal sign ‘Dr S.Kaddour’ being drilled onto my surgery door I felt a small lump develop in my throat. Read more Article contains Text Tagged in... Managing Clinical Risk Career Planning Professionalism ENT