If you are a member of Dental Protection and you need advice following a complaint, you have access to our expert team of dento-legal advisers.

We are unique in that we are the only UK-based defence organisation serving 64,000 dental members worldwide. This gives us a wide experience and may make it possible for your membership to travel with you.

Milan Chande graduated from the University of Manchester in 2014. As a passionate user of technology, I feel there are many ways in which Young Dentists can help improve the level of service offered to patients at dental practices.

Ciara graduated from University College Cork in 2013, from there she completed foundation training on the Charing Cross scheme in London. Ciara is now in her DCT1 year in maxillofacial surgery in Northampton General Hospital.

Surinder Poonian graduated from Sheffield in 2011 and completed her DFY1 placement on the Whipps Cross Scheme based in London.  After this she worked as an oral surgery DFY2. She has since worked as a locum GDP and is now doing a CDP post in restorative dentistry. Surinder is one of the young dentist representatives within the Metropolitan Branch of the BDA.

When the practice receives a complaint it must acknowledge the complaint not later than 3 working days after the day on which it was received. At the same time, an offer must be made to discuss with the patient the handling of the complaint and the likely period for the investigation and response.

A young dentist shares his experience of foundation training and how to provide the best patient care to achieve a happy patient.

Owning your own practice is seen by many as a natural career progression and it can be rewarding both financially and professionally. Whilst you must seek professional advice, here are some of the key points you should consider in what will be one of the biggest decisions you will make...

Hannah Morison graduated from Cardiff Dental School in 2012. Hannah currently works as an SHO in Oral and Maxillofacial Surgery in Northern Ireland. She has also undertaken a year of training as an SHO in Orthodontics and Paediatric Dentistry at the Royal Victoria Hospital, Belfast.

Over 250 dental professionals attended the joint Dental Protection and schülke conference – Premier Symposium – for an insight into the challenges of complex clinical, ethical and dento-legal issues.

Hiten Halai graduated in 2012 from Barts and The London. After foundation training he completed a Restorative and General Duties DF2 post at The Royal London Dental Hospital. He is currently working as a private associate in Singapore.

Standards for the Dental Team is published by the General Dental Council (GDC) and came into effect 30 September 2013. The document sets out the standards of conduct, performance and ethics that govern dental professionals in the United Kingdom. It specifies the principles, standards and guidance which apply to all members of the dental team, and also sets out what patients can expect from a dental professional.

Milan Chande graduated from the University of Manchester Dental School in 2014. He say's "My personal interest and knowledge in technology of a fair number of years has encouraged me to write this article." "My intentions were to help young dentists be more aware of the risks of using cloud-based backup services, and to offer advice on protecting their data when using these services."

If you are thinking of applying for a new job, you need to have an impressive CV. It may not guarantee you the position, but it will get you noticed in the first place. The first step in job hunting is to be noticed and secure that first interview for the post you have applied for. If your current CV has been left on the shelf since your last role then it is more than likely out of date.

Laura writes about an account of her own experiences with depression during her dentistry degree, and how best to help someone suffering from depression. 

James Chesterman graduated from the University of Birmingham in 2011 and is currently working part time at the Leeds Dental Institute as a specialty dentist in the restorative department and an associate at Ivory Dental Practice in Leeds.

Sharon studied a Bachelor of Dental Science at the University of Western Australia. Sharon say's "I wanted to write this article as my colleagues and I all suffer with back pain and I wanted to address these issues."

After her foundation year Charlotte Leigh applied for a DF2 post in Oral and Maxillofacial Surgery. Charlotte has now been an Oral and Maxillofacial Surgery SHO for six months and has compiled a list of the ten most important things she has learnt along the way.

The good, the bad and the ugly.

All good relationships must come to an end, sooner or later. So also must all less-than-ideal relationships and in both cases, parting company carries potential risks. Sometimes the end of a professional relationship is a moment of sadness, while on other occasions it can be tinged with a sense of relief. In all cases, the continuity of patient care becomes an issue requiring our consideration.

Jane Merivale a dento-legal adviser at Dental Protection offers some ideas to eliminate any communication gap between you and some of your patients.

Communication skills don't just involve choosing the right words to say, and saying them in the right order, and in the right way.