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News, Policy and Media Updates
Factsheet 08/09/2022

Professional boundaries

Professional boundaries

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The doctor−patient relationship is based on trust. The GMC’s Good Medical Practice section on professionalism says that good doctors are “honest and trustworthy, and act with integrity and within the law.”

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Factsheet 19/12/2018

Record-keeping

Record-keeping

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Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off.

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Factsheet 19/12/2018

NHS Complaints Procedure - Wales

NHS Complaints Procedure - Wales

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The regulations on NHS complaints in Wales are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused. The emphasis is on resolving concerns in a timely fashion, openly and honestly, and a philosophy of “investigate once, investigate well”.

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Press release 17/01/2018

Medical Protection responds to the GMC’s ‘State of Medical Education...

Medical Protection responds to the GMC’s ‘State of Medical Education and Practice in the UK’ 2015 report

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Medical Protection welcomes the insights which can be drawn from the General Medical Council’s (GMC) ‘State of Medical Education and Practice in the UK’ 2015 report.1 The report highlighted that of 2,750 complaints that the GMC investigated in 2014, 1,428 closed without further action. This means that more than half of all complaints that the GMC investigated closed with no further action on the practitioner. It was also reported that the average GMC case length was 6.2 months.

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News and updates 08/06/2017

Medical Protection offers tailored membership and indemnity savings f...

Medical Protection offers tailored membership and indemnity savings for newly qualified GPs

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A tailored package of advice and support means newly qualified GPs can get more protection from the outset of their careers, the Medical Protection Society has announced today.

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Articles and features 15/03/2017

Dealing with complaints

Dealing with complaints

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Kirsty Plowman considers how complaints can affect you and offers tips for tackling any you may receive

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Articles and features 13/12/2016

How do I reflect effectively?

How do I reflect effectively?

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Dr Mark Dinwoodie, Director of Education at Medical Protection, discusses the importance of reflection and Dr Ayaz Khalid, a foundation doctor, shares his top tips for reflective practice

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Factsheet 01/10/2015

NHS complaints procedure - Wales

NHS complaints procedure - Wales

Time to read article: 4 mins
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New regulations on NHS complaints in Wales came into force on 1 April 2011. The regulations, along with guidance, are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused – with a view to seeking continuous improvement.

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Articles and features 01/06/2015

Poor complaints handling

Poor complaints handling

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The key to resolving many complaints is handling them early on at a local level. Terri Bonnici, MPS medical complaints adviser, presents a case study showing what could happen if you don’t get to grips with a complaint in the early stages.

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Factsheet 20/05/2015

Access to medical reports - England

Access to medical reports - England

Time to read article: 3 mins
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Doctors may, on occasion, receive a request from a patient’s employer for a medical report to be delivered directly to the HR department, without the patient seeing it. However, before any medical report can be provided, you must be satisfied that the patient has given valid consent to the release of the information. This factsheet looks at the issues surrounding medical reports for employers and other organisations, and offers advice to doctors who are asked to write reports.

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Factsheet 15/05/2015

Consent - The basics - England

Consent - The basics - England

Time to read article: 4 mins
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Respect for patients’ autonomy is expressed in consent law; to impose care or treatment on people without respecting their wishes and right to self-determination is not only unethical, but illegal.

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Factsheet 14/01/2015

Statement of fitness for work - Northern Ireland

Statement of fitness for work - Northern Ireland

Time to read article: 2 mins
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Fit note is an informal name for the Statement of Fitness for Work. The Statement intends to advise patients who are on sick leave for more than seven days on whether, with extra support from their employer, they could return to work.

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Factsheet 14/01/2015

Confidentiality - General principles - England

Confidentiality - General principles - England

Time to read article: 6 mins
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Confidentiality is at the centre of maintaining trust between patients and doctors. As a doctor, you have access to sensitive personal information about patients and you have a legal and ethical duty to keep this information confidential, unless the patient consents to the disclosure, disclosure is required by law or is necessary in the public interest. This factsheet sets out the basic principles of confidentiality.

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Factsheet 04/11/2014

Removal of medical equipment after death - Wales

Removal of medical equipment after death - Wales

Time to read article: 2 mins
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If a patient dies and the death is reportable to the coroner, you should leave all equipment in place until you have discussed the case with the coroner’s officer. This factsheet gives you further information about what to do.

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Factsheet 03/11/2014

Removal of medical equipment after death - England

Removal of medical equipment after death - England

Time to read article: 2 mins
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If a patient dies and the death is reportable to the coroner, you should leave all equipment in place until you have discussed the case with the coroner’s officer. This factsheet gives you further information about what to do.

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Factsheet 01/07/2014

Removal of medical equipment after death - Scotland

Removal of medical equipment after death - Scotland

Time to read article: 2 mins
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If a patient dies and the death is reportable to the Crown Office and Procurator Fiscal Service, you should leave all equipment in place until you have discussed the case with the Procurator Fiscal. This factsheet gives you further information about what to do.

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Press release 04/06/2014

Queen’s Speech: MPS responds to GMC on Law Commission Bill

Queen’s Speech: MPS responds to GMC on Law Commission Bill

Time to read article: 1 mins
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Dr Nick Clements, Head of Medical Services at the Medical Protection Society said, 'Health regulation is complex and time should be taken to properly scrutinise the current arrangements, to prevent any rushed or ill-considered changes.

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