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Case study 21/09/2018

A lacerated cheek

A lacerated cheek

Time to read article: 2 mins
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A dentist received a letter of complaint from an elderly patient who had sustained a soft tissue injury to the lining of the left cheek during the restoration of a lower left third molar three months earlier.

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Event 20/09/2018

Calling all FDs! Join us at BDIA Dental Showcase this October

Calling all FDs! Join us at BDIA Dental Showcase this October

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Dental Protection are delighted to invite all foundation dentists to join them at BDIA Dental Showcase, taking place at London’s ExCeL, 4-6 October. Find out more.

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12/09/2017

Top Tips for Final Year Dental Students

Top Tips for Final Year Dental Students

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We hope you find these top tips useful. Everyone has their own ways of making life a little easier. If you would like to include a top tip on this page please click on the tab below.

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Articles and features 07/09/2017

Your Elective

Your Elective

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Protection for your elective starts here Whether you choose to stay in the UK or travel abroad for your elective, you’re in for an exciting and challenging time. This will be your first chance to exercise the skills and knowledge you’ve learned over the last few years, and to experience life in a new environment.

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22/08/2017

Top Tips From Young Dentists

Top Tips From Young Dentists

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We hope you find these top tips useful. Everyone has their own ways of making life a little easier...

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22/08/2017

It’s complicated

It’s complicated

Time to read article: 3 mins
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Simon Stone offers nine steps to ensure success and shares some cases from which we can all learn

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News and updates 22/08/2017

Your RQIA questions answered

Your RQIA questions answered

Time to read article: 8 mins
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Members will be aware that in order to provide private treatment to patients, registration with the RQIA is essential.

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Articles and features 22/08/2017

What to expect when the CQC inspect

What to expect when the CQC inspect

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The Care Quality Commission (CQC) has stated that it intends to inspect approximately 10% of dental providers and that it will not apply ratings following inspections.

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Articles and features 22/08/2017

Support with CQC - Fundamental standards

Support with CQC - Fundamental standards

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Receiving and acting on complaints: a summary of complaints, responses, correspondence and other relevant information identified must be provided to CQC within 28 days of a request.

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Articles and features 22/08/2017

Support with CQC - Duty of candour

Support with CQC - Duty of candour

Time to read article: 2 mins
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The duty of candour, which was introduced by the government through Regulation 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, applies to dental practices from 1 April 2015.

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Articles and features 22/08/2017

The CQC – What you need to know

The CQC – What you need to know

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All healthcare organisations that provide regulated activities have to register with the CQC. Here's a little background along with advice on who is affected and how to apply for registration.

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Articles and features 22/08/2017

The NHS Complaints Regulations

The NHS Complaints Regulations

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The Local Authority Social Services & NHS Complaints (England) Regulations 2009 came into force on 1 April 2009 and introduced a revised procedure for the handling of complaints by local authorities, in respect of complaints about adult social care, and by NHS bodies, primary care providers and independent providers in respect of provision of NHS care.

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Articles and features 22/08/2017

NHS complaints regulation - The Ombudsman

NHS complaints regulation - The Ombudsman

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The Ombudsman takes the view that complaints handling should be ‘Do it once do it right’. The Ombudsman will be looking for an appropriate, proportionate response which meets the principles of good complaints handling.

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Articles and features 22/08/2017

NHS complaints regulations - what’s new?

NHS complaints regulations - what’s new?

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Patients who remain unhappy after local resolution is complete may request a review of their complaint by the Ombudsman. The person responding must inform the complainant of their right to take their complaint to the Ombudsman Health Service. Effectively what was a three-stage procedure is simplified into two stages.

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Articles and features 22/08/2017

Record Keeping in Northern Ireland

Record Keeping in Northern Ireland

Time to read article: 6 mins
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Dental professionals are required to make and keep accurate dental records of care provided to patients, whether NHS or private. Dental Protection is frequently contacted by members who want to understand how long records should be retained by the practice.

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Articles and features 22/08/2017

The HPPS Regulations 1996

The HPPS Regulations 1996

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The Health & Personal Social Services (Disciplinary Procedures) Regulations 1996 currently govern disciplinary proceedings in relation to family health practitioners, including dentists.

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Articles and features 22/08/2017

The Regulation and Quality Improvement Authority

The Regulation and Quality Improvement Authority

Time to read article: 6 mins
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The Regulation and Improvement Authority (Independent Healthcare) (Fees and Frequency of Inspections) (Amendment) Regulations (Northern Ireland) 2011 came into effect on 1 April 2011.

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Articles and features 22/08/2017

Healthcare Improvement Scotland

Healthcare Improvement Scotland

Time to read article: 3 mins
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Healthcare Improvement Scotland replaces the Scottish Commission for the Regulation of Care (the Care Commission)

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Articles and features 22/08/2017

Mental Capacity and Consent

Mental Capacity and Consent

Time to read article: 5 mins
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As dental professionals are aware, obtaining appropriate consent depends on providing patients with sufficient knowledge and information to allow them to make a decision.

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