Case report 29/05/2019 Video: A Nitrofurantoin Problem Preview Article Video: A Nitrofurantoin Problem Time to read article: 2 mins Close Preview A doctor's failure to link raised ALT levels with a patient's use of nitrofurantoin led to a complaint being brought against them. Watch this short video to find out how the situation arose and advice Medical Protection gave. Read more Article contains Video Tagged in... Communication Claims Casebook Competence Prescribing Complaints
Articles and features 21/05/2019 A potted history of medicine Preview Article A potted history of medicine Time to read article: 2 mins Close Preview Throughout history, doctors have treated patients, and doctors have made mistakes. We delve deep into the past to see what doctors used to get away with Read more Article contains Text Tagged in... Complaints Diagnosis
Case report 09/04/2019 Video: Failure to act on lower back pain Preview Article Video: Failure to act on lower back pain Time to read article: 2 mins Close Preview In this video, we look at how red flags for cauda equina syndrome were missed by both GP and hospital, leading to a costly claim. Read more Article contains Video Tagged in... Complaints Communication Claims Diagnosis
Case report 08/02/2019 Problems arise from spinal anaesthesia Preview Article Problems arise from spinal anaesthesia Time to read article: 2 mins Close Preview A 48-year-old man underwent abdominoplasty and liposuction. At the pre-operative visit, the consultant anaesthetist proposed general anaesthesia along with a spinal anaesthetic for the purpose of post-operative pain relief. Read more Article contains Text Tagged in... Obstetrics & Gynaecology Complaints Claims Anaesthetics Competence
Articles and features 07/01/2019 When patients miss appointments – should DNA mean Does Need Appointment? Preview Article When patients miss appointments – should DNA mean Does Need Appointment? Time to read article: 1 mins Close Preview When patients fail to attend an appointment, it can be hugely frustrating for a number of reasons. It is also very costly, according to recent NHS England data that suggests up to 15 million general practice appointments are being wasted each year – at an estimated cost to the NHS of £216 million. Read more Article contains Text Tagged in... System Errors General practice Managing clinical risk
Factsheet 19/12/2018 NHS Complaints Procedure - Wales Preview Article NHS Complaints Procedure - Wales Time to read article: 3 mins Close Preview The regulations on NHS complaints in Wales are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused. The emphasis is on resolving concerns in a timely fashion, openly and honestly, and a philosophy of “investigate once, investigate well”. Read more Article contains Text Tagged in... Complaints Professionalism Wales Ethics
Factsheet 19/12/2018 Medication Preview Article Medication Time to read article: 2 mins Close Preview Read more Article contains Text Tagged in... Prescribing Ethics Northern Ireland England Wales Professionalism
Case report 27/11/2018 Video: Chain reaction Preview Article Video: Chain reaction Time to read article: 6 mins Close Preview This video provides some valuable lessons in diagnosis, documentation and the information that needs to be communicated to patients. Read more Article contains Video Tagged in... Complaints Record keeping
Case report 23/10/2018 Who else is in the room? Preview Article Who else is in the room? Time to read article: 2 mins Close Preview A patient undergoing a colonoscopy claims her modesty is disregarded during the procedure. What did Medical Protection do to tackle this allegation? Read more Article contains Text Tagged in... Consent Complaints Gastroenterology
Case report 23/10/2018 Negligent assessment and systemic failures Preview Article Negligent assessment and systemic failures Time to read article: 3 mins Close Preview Two hospital doctors receive claims after a delayed cancer diagnosis, which Medical Protection eventually takes to trial. Read more Article contains Text Tagged in... Emergency Medicine Radiology System Errors
News and updates 22/10/2018 Doctors can now prescribe patients medicinal cannabis as of November Preview Article Doctors can now prescribe patients medicinal cannabis as of November Time to read article: 2 mins Close Preview But what are the rules surrounding this and what do doctors need to know? Read more Article contains Text Tagged in... Treatment Planning Prescribing
Case report 12/09/2018 Injection errors Preview Article Injection errors Time to read article: 4 mins Close Preview A common cause of claims at Medical Protection is injection errors. While generally low in value, they frequently cause anxiety to patients and clinicians, and are easily avoided. Dr Dawn McGuire, Medical Claims Adviser at Medical Protection, looks at some typical cases. Read more Article contains Text Tagged in... Prescribing Communication
Articles and features 12/09/2018 Online prescription services: what if you disagree? Preview Article Online prescription services: what if you disagree? Time to read article: 2 mins Close Preview Online prescription services offer great convenience to patients, but they also come with risks. What do you do if one of your patients has been taking medication prescribed online that you do not think they require? Dr Marika Davies, senior medicolegal adviser at Medical Protection, explores this issue. Read more Article contains Text Tagged in... Prescribing Communication
Articles and features 29/08/2018 Artificial intelligence: who’s liable? Preview Article Artificial intelligence: who’s liable? Time to read article: 3 mins Close Preview Advancements in medical technology can bring huge benefits for patients and clinicians alike – but new approaches can also mean new risks. Dr Helen Hartley, Head of Underwriting Policy at Medical Protection, looks at where the liability lies for artificial intelligence. Read more Article contains Text Tagged in... Decision Making Generic Medicine Generic medical audience System Errors General Surgery
Case report 16/08/2018 Chain reaction Preview Article Chain reaction Time to read article: 3 mins Close Preview A patient presents with a sore wrist after a fall. Read more Article contains Text Tagged in... Complaints Record keeping
Case report 14/08/2018 The challenges of making a challenge Preview Article The challenges of making a challenge Time to read article: 3 mins Close Preview A patient’s solicitor sought disclosure of a GMC expert report after a case had been closed. Medical Protection successfully challenged this, only for the decision to be overturned at appeal. Kirsty Sharp, content editor at Medical Protection, looks at the challenges of making a challenge Read more Article contains Text Tagged in... Expert Reports Data Protection Generic Medicine Complaints
Case report 13/04/2018 Failure to review nitrofurantoin: hepatitis and rash Preview Article Failure to review nitrofurantoin: hepatitis and rash Time to read article: 2 mins Close Preview Read more Article contains Text Tagged in... Medical Records Prescribing Casebook Casebook Scotland Claims
Case report 13/04/2018 A missed diagnosis but no negligence Preview Article A missed diagnosis but no negligence Time to read article: 3 mins Close Preview Read more Article contains Text Tagged in... Dermatology Casebook Casebook Scotland Complaints Negligence
Case report 15/03/2018 Antibiotic allegations Preview Article Antibiotic allegations Time to read article: 2 mins Close Preview A patient alleges her GP was negligent for failing to prescribe antibiotics Read more Article contains Text Tagged in... Casebook Scotland Casebook Prescribing General practice
Articles and features 22/02/2018 Cosmetic injections and vaccinations: ask the expert Preview Article Cosmetic injections and vaccinations: ask the expert Time to read article: 3 mins Close Preview Dr Rachel Birch, Medical Protection medicolegal adviser and Practice Matters editor-in-chief, answers some recent queries on cosmetic injections and vaccination errors. Read more Article contains Text Tagged in... Cosmetic Surgery Prescribing Practice Matters
News and updates 26/01/2018 Dealing with a complaint Preview Article Dealing with a complaint Time to read article: 2 mins Close Preview - when member benefits are much more than a ‘nice to have’. As a GP we know you’re facing constant pressure, with greater patient demands, increased regulatory control and the ever-looming risk of a complaint being made against you if something goes wrong. This is why we work hard to try and limit the stress that members face and support them wherever we can. Read more Article contains Text Tagged in... GP indemnity Complaints Practice Matters
Advice booklet 10/01/2018 A guide to effective complaints resolution - England Preview Article A guide to effective complaints resolution - England Close Preview All healthcare providers within the NHS have legal, contractual and professional obligations to provide an accessible and suitably responsive complaints procedure for service users. Read more Article contains PDF Tagged in... Complaints
Case report 14/11/2017 Balancing risks Preview Article Balancing risks Time to read article: 2 mins Close Preview Miss G was a 36-year-old medical receptionist who worked in a teaching hospital. She was under the care of a haematologist for chronic idiopathic thrombocytopenic purpura, diagnosed when she was 13. She had a BMI of 42 and no other relevant past medical history. Read more Article contains Text Tagged in... Haematology General practice Prescribing
Case report 26/10/2017 If it is not recorded Preview Article If it is not recorded Time to read article: 3 mins Close Preview Read more Article contains Text Tagged in... Prescribing Casebook Casebook Scotland General practice Neurology & Neurosurgery