Articles and features 07/09/2021 Considering patient satisfaction within telemedicine Preview Article Considering patient satisfaction within telemedicine Time to read article: 5 mins Close Preview Remote consultations have been a key feature within healthcare during the COVID-19 pandemic. Medical Protection assesses its progress so far and the medicolegal risks Read more Article contains Text Tagged in... Assessments Record keeping Privacy Consultations Confidentiality Telemedicine
Articles and features 04/06/2021 Remote handovers with colleagues: reducing the risks Preview Article Remote handovers with colleagues: reducing the risks Time to read article: 5 mins Close Preview Dr Sarah Coope, Senior Medical Educator at Medical Protection, looks at the gaps in information, misunderstandings and assumptions that can increase the risk of errors, conflict and complaints Read more Article contains Text Tagged in... Assessments Communication Complaints Conflict management
Articles and features 04/06/2021 Let’s talk: tough conversations with colleagues Preview Article Let’s talk: tough conversations with colleagues Time to read article: 5 mins Close Preview Dr James Thorpe and Dr Sarah Coope, Senior Medical Educators at Medical Protection, provide some insights that may help to navigate stressful conversations at work Read more Article contains Text Tagged in... Conflict management Communication
Articles and features 05/02/2021 The Six C's: Common risks for new doctors (and how to avoid them) Preview Article The Six C's: Common risks for new doctors (and how to avoid them) Time to read article: 10 mins Close Preview Clinical records, consent, confidentiality, communication, competence, and prescribing - what medical students and junior doctors need to know about these common medicolegal risk areas and how to avoid them. Read more Article contains Text Tagged in... Prescribing Confidentiality Record keeping Communication Competence Consent
Articles and features 21/01/2021 Surviving Medical School: Social media Preview Article Surviving Medical School: Social media Time to read article: 5 mins Close Preview Essential advice about protecting yourself online. The article looks into cases and GMC guidance around online activity and social media, with key things you need to know as a medical student and junior doctor. Read more Article contains Text Tagged in... Professionalism Communication Social media
Articles and features 21/01/2021 Surviving Medical School: Communication between colleagues Preview Article Surviving Medical School: Communication between colleagues Time to read article: 3 mins Close Preview Good doctors are good communicators – it’s that simple. This article examines how building your communication skills at medical school will stand you in good stead as a doctor. Read more Article contains Text Tagged in... Professionalism Communication
Articles and features 01/12/2020 Providing care to patients who are abroad Preview Article Providing care to patients who are abroad Time to read article: 1 mins Close Preview It is not uncommon for patients to contact their GP while they are abroad. Here we consider the medicolegal issues involved in this scenario. Read more Article contains Text Tagged in... Patients Listen Communication
Articles and features 19/11/2020 Remote consultations – what are the benefits and risks? Preview Article Remote consultations – what are the benefits and risks? Time to read article: 2 mins Close Preview Dr Emma Davies, Medicolegal Consultant at Medical Protection, provides advice on getting the full benefits from this new way of working. Read more Article contains Text Tagged in... Communication
Articles and features 17/11/2020 Dealing with aggressive patients Preview Article Dealing with aggressive patients Time to read article: 3 mins Close Preview Dr Clare Devlin, Medicolegal Consultant at Medical Protection, offers advice on handling an aggressive patient Read more Article contains Text Tagged in... Patients Communication Conflict management General practice
Case report 13/11/2020 Managing unwelcome attention from a patient Preview Article Managing unwelcome attention from a patient Time to read article: 3 mins Close Preview A GP seeks advice on maintaining professional boundaries when a patient shows signs of emotional attachment. Read more Article contains Text Tagged in... Patients Casebook General practice Professionalism Social media Communication
Articles and features 22/09/2020 COVID-19: when parents refuse to comply with guidance Preview Article COVID-19: when parents refuse to comply with guidance Time to read article: 4 mins Close Preview Medical Protection has received a number of calls from members asking how they should respond to parents of children with COVID-19 symptoms who are openly refusing to comply with government guidance on testing and self-isolation. Dr Clare Devlin, Medicolegal Consultant at Medical Protection, provides detailed advice Read more Article contains Text Tagged in... Communication Confidentiality
Articles and features 18/09/2020 My patient is refusing to wear a mask – what should I do? Preview Article My patient is refusing to wear a mask – what should I do? Time to read article: 3 mins Close Preview Dr Heidi Mounsey, Medicolegal Consultant at Medical Protection, looks at your obligations regarding treatment for patients who refuse to wear a face mask Read more Article contains Text Tagged in... Conflict management Patients
Casebook 18/05/2020 Followership: the forgotten part of leadership Preview Article Followership: the forgotten part of leadership Time to read article: 5 mins Close Preview It goes without saying that strong leadership is vital to ensuring the stability and success of healthcare systems. But the value of followers in challenging this leadership is just as great, say Mr Andrew Gibbons and Ms Danielle Bryant. Read more Article contains Text Tagged in... Managing clinical risk Communication Casebook
Articles and features 14/11/2019 Tackling stress Preview Article Tackling stress Time to read article: 2 mins Close Preview The effects of stress are felt by thousands of health professionals. Here are our top tips on spotting the signs and dealing with stress. Read more Article contains Text Tagged in... Competence Professionalism New Doctor Negotiating & influencing Training & cpd Decision Making
Case report 11/10/2019 Forgotten blood test results: forgotten patient Preview Article Forgotten blood test results: forgotten patient Time to read article: 3 mins Close Preview Misplaced blood test results lead to a claim after a baby is left requiring a liver transplant. Read more Article contains Text Tagged in... Communication Casebook Claims
Articles and features 08/10/2019 Follow the leader Preview Article Follow the leader Time to read article: 3 mins Close Preview Dr Leila Touil and Dr Yasmin Ahmed-Little call all junior doctors to rise to the leadership challenge. Here they show you how. Read more Article contains Text Tagged in... New Doctor Competence Decision Making Negotiating & influencing Career planning Training & cpd
Workshop Building resilience and avoiding burnout Preview Article Location: Various (Read more for further details) Close Preview Building resilience and avoiding burnout The demand placed on modern clinicians means the possibility of burnout is growing significantly, impacting both the quality of care and potential increase in risk to patients. This workshop will help you recognise the signs of burnout and give you the knowledge and confidence to manage the symptoms to recover as well as prevent reoccurrence. Read more Article contains Text Tagged in... Health & safety Managing clinical risk Stress Issues & conflict management General practice Professionalism
Articles and features 04/09/2019 Presumed consent for organ donation: what’s changing where? Preview Article Presumed consent for organ donation: what’s changing where? Time to read article: 3 mins Close Preview In a recent Medical Protection survey almost a third of doctors questioned were not comfortable discussing organ donation with a patient. With different laws across the UK and further changes imminent, this is maybe not surprising Read more Article contains Text Tagged in... Decision Making Communication Consent New Doctor
Articles and features 29/08/2019 Should I report that my patient is unfit to drive? Preview Article Should I report that my patient is unfit to drive? Time to read article: 3 mins Close Preview Medical Protection advice line often receives queries from doctors concerned about patients that are driving whilst under the influence of alcohol or drugs. Kate Cowan, advisory case manager, shares our advice. Read more Article contains Text Tagged in... Communication Confidentiality
Articles and features 16/08/2019 Dealing with patients who want to self-discharge Preview Article Dealing with patients who want to self-discharge Time to read article: 4 mins Close Preview Medical Protection’s Medicolegal Adviser Dr Clare Redmond discusses how to manage a situation where a patient asks to be discharged Read more Article contains Text Tagged in... Generic Medicine Record keeping Decision Making Communication Consent & capacity New Doctor
Articles and features 16/08/2019 Medical Protection successfully defends GP practice in fatal sepsis case Preview Article Medical Protection successfully defends GP practice in fatal sepsis case Time to read article: 4 mins Close Preview Medical Protection litigation solicitor Suzanne Tate looks at a claim involving a missed diagnosis of sepsis and the work of Medical Protection in successfully defending seven GP members Read more Article contains Text Tagged in... Claims Competence Successful Defence Decision Making
Articles and features 22/07/2019 Learning from Locums Preview Article Learning from Locums Time to read article: 5 mins Close Preview In this article, medicolegal consultant Dr Rachel Birch talks with Dr Richard Fieldhouse, Chairman of NASGP, about how the experiences of locum GPs have led NASGP to design systems to save practices and locum GPs time, provide information and improve patient care. Read more Article contains Text Tagged in... Record keeping Communication
Articles and features 09/07/2019 Team communication within general practice Preview Article Team communication within general practice Time to read article: 4 mins Close Preview Suzanne Creed, clinical risk and education manager at Medical Protection, explores some risk management tips and strategies to improve communication within your team Read more Article contains Text Tagged in... Communication
Case report 01/07/2019 Treating asthma over the phone Preview Article Treating asthma over the phone Time to read article: 3 mins Close Preview Dr T’s deskilling in resuscitation leads to a patient death and a claim. Read more Article contains Text Tagged in... Casebook Competence Communication