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News, Policy and Media Updates
Articles and features 04/06/2015

Flexible working: Your questions answered

Flexible working: Your questions answered

Time to read article: 5 mins
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Flexible working was introduced to help employees achieve a better 'work-life' balance. Croner frequently answer questions on their advice line from practices about flexible working

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Articles and features 01/06/2015

Poor complaints handling

Poor complaints handling

Time to read article: 4 mins
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The key to resolving many complaints is handling them early on at a local level. Terri Bonnici, MPS medical complaints adviser, presents a case study showing what could happen if you don’t get to grips with a complaint in the early stages.

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Factsheet 20/05/2015

Access to medical reports - England

Access to medical reports - England

Time to read article: 3 mins
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Doctors may, on occasion, receive a request from a patient’s employer for a medical report to be delivered directly to the HR department, without the patient seeing it. However, before any medical report can be provided, you must be satisfied that the patient has given valid consent to the release of the information. This factsheet looks at the issues surrounding medical reports for employers and other organisations, and offers advice to doctors who are asked to write reports.

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Factsheet 19/05/2015

Dealing with non-compliant patients - Northern Ireland

Dealing with non-compliant patients - Northern Ireland

Time to read article: 2 mins
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A doctor’s primary concern is to do their best for their patients; this includes giving advice and treatment, and arranging investigations in accordance with the current evidence base and the patient’s best interests.

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Factsheet 19/05/2015

Safeguarding children - Wales

Safeguarding children - Wales

Time to read article: 4 mins
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The GMC states that “Whether or not you have vulnerable children or young people as patients, you should consider their needs and welfare and offer them help if you think their rights have been abused or denied.” Surgery consultations, home visits, accident and emergency admissions and contact with other professionals who work with children help to build up a picture of a child’s situation.

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Factsheet 19/05/2015

Safe prescribing - Wales

Safe prescribing - Wales

Time to read article: 3 mins
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Medication errors account for approximately 20% of all clinical negligence claims against doctors in both primary and secondary care. The costs associated with adverse events and inappropriate prescribing in the UK has been estimated at more than £750 million per year. This factsheet gives advice about avoiding prescribing errors.

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Factsheet 19/05/2015

Safeguarding children - England

Safeguarding children - England

Time to read article: 4 mins
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The GMC states that “Whether or not you have vulnerable children or young people as patients, you should consider their needs and welfare and offer them help if you think their rights have been abused or denied.” Surgery consultations, home visits, accident and emergency admissions and contact with other professionals who work with children help to build up a picture of a child’s situation.

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News and updates 18/05/2015

Priorities for the new Government

Priorities for the new Government

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With the new government in place, and Jeremy Hunt MP reappointed as the Secretary of State for Health, it is crucial that they focus on addressing some key concerns of stakeholders.

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Factsheet 15/05/2015

Consent - The basics - England

Consent - The basics - England

Time to read article: 4 mins
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Respect for patients’ autonomy is expressed in consent law; to impose care or treatment on people without respecting their wishes and right to self-determination is not only unethical, but illegal.

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Factsheet 15/05/2015

Making audio and visual recordings of patients - England

Making audio and visual recordings of patients - England

Time to read article: 6 mins
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Making and using audio and visual recordings of patients can benefit medical training, research and treatment. However, it poses risks for doctors regarding consent and confidentiality. In addition, all recordings from which living individuals can be identified constitute personal data and are subject to the provisions of the Data Protection Act.

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Factsheet 15/05/2015

Making audio and visual recordings of patients - Scotland

Making audio and visual recordings of patients - Scotland

Time to read article: 6 mins
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Making and using audio and visual recordings of patients can benefit medical training, research and treatment. However, it poses risks for doctors regarding consent and confidentiality. In addition, all recordings from which living individuals can be identified constitute personal data and are subject to the provisions of the Data Protection Act.

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Press release 14/05/2015

Mental health and general practice: who is looking after doctors?

Mental health and general practice: who is looking after doctors?

Time to read article: 2 mins
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As part of Mental Health Awareness Week (11-17 May), the Medical Protection Society (MPS) is calling for more support and awareness of mental health issues among GPs.

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Press release 12/05/2015

New government must address key concerns of healthcare professionals

New government must address key concerns of healthcare professionals

Time to read article: 2 mins
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As Jeremy Hunt is reappointed as Health Secretary, the Medical Protection Society (MPS) is urging the new administration to consider two key issues affecting healthcare professionals; the lack of a collaborative, open learning culture and the rising cost of clinical negligence claims.

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Factsheet 08/05/2015

Safeguarding children FAQs - England

Safeguarding children FAQs - England

Time to read article: 3 mins
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The GMC states that “doctors play a crucial role in protecting children from abuse and neglect”. Child maltreatment includes neglect and physical, sexual and emotional abuse. The following frequently asked questions are designed to advise MPS members what to do and who to contact, should they suspect children are at risk of, or are experiencing, harm.

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Factsheet 06/05/2015

Communicating with patients by text message - Scotland

Communicating with patients by text message - Scotland

Time to read article: 2 mins
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Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations etc.

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Factsheet 06/05/2015

Needlestick injuries - Scotland

Needlestick injuries - Scotland

Time to read article: 3 mins
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Needlestick injuries can be classified as any piercing wound caused by a hypodermic needle, or by other sharp instruments or objects such as scalpels, mounted needles, broken glassware, etc. This factsheet sets out the main concerns for healthcare professionals and what to do when needlestick injuries happen.

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Factsheet 30/04/2015

Clinical negligence claims – What to expect - Northern Ireland

Clinical negligence claims – What to expect - Northern Ireland

Time to read article: 3 mins
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A clinical negligence claim is a demand for financial compensation for alleged harm caused by substandard clinical care. Common reasons for claims include failure or delay in diagnosis, or incorrect treatment. In fact, many claims arise out of poor communication.

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Press release 27/04/2015

Two in three doctors believe there is still a blame and shame culture...

Two in three doctors believe there is still a blame and shame culture in the NHS, MPS survey reveals

Time to read article: 2 mins
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A Medical Protection Society (MPS) survey of more than 500 UK members, including GPs, consultants and non-consultant hospital doctors, revealed that two in three doctors (68%) believe there is a blame and shame culture in the NHS, and that it will be difficult to overcome this. This compares with 66% of respondents to the same survey conducted in 2011, indicating that there has not been a positive culture change in four years.

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Factsheet 20/04/2015

Confidentiality – Disclosures without consent - Wales

Confidentiality – Disclosures without consent - Wales

Time to read article: 6 mins
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Certain circumstances can mean you are obliged to disclose information about a patient, even if you do not have their consent; under other circumstances, disclosure may be justifiable. This factsheet gives you further information about these circumstances.

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