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Articles and features 20/11/2018

The role of receptionists: a legal commentary

The role of receptionists: a legal commentary

Time to read article: 3 mins
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A recent Supreme Court decision, Darnley v Croydon Health Services NHS Trust [2018] UKSC 50, has raised questions about the role of non-clinical staff in patient care. The judgment criticised the actions of a receptionist in an Accident and Emergency (A&E) department – Joseph McCaughley, litigation solicitor at Medical Protection, looks at the ramifications of the case

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Case report 23/10/2018

Who else is in the room?

Who else is in the room?

Time to read article: 2 mins
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A patient undergoing a colonoscopy claims her modesty is disregarded during the procedure. What did Medical Protection do to tackle this allegation?

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Articles and features 19/10/2018

A touchy subject

A touchy subject

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Intimate examinations are something that every GP will have to carry out at some point in their career, but it’s important that they are conducted in an appropriate manner, especially if one is required during a home visit. Dr Gabrielle Pendlebury, medicolegal consultant at Medical Protection, gives her advice on how best to manage these situations

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Articles and features 19/10/2018

Should you mention the C word when it is probably nothing?

Should you mention the C word when it is probably nothing?

Time to read article: 3 mins
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You are concerned there’s a small chance a patient might have cancer. You want to refer them for tests. Do you tell them the possible, albeit unlikely, diagnosis and risk upsetting or scaring them? Or do you try and keep them calm and not mention the C word at all?

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Articles and features 09/10/2018

Ask the expert: Is a patient’s son entitled to access his mother’s co...

Ask the expert: Is a patient’s son entitled to access his mother’s confidential information?

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Is the patient’s son entitled to access his mother’s confidential information? Where a patient lacks capacity clinicians should consider what action is in the patient’s best interests.

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Case report 28/09/2018

Learning from allegations of sexual assault

Learning from allegations of sexual assault

Time to read article: 10 mins
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Gross negligence manslaughter is a topical issue in healthcare, but cases against doctors are still comparatively rare. Dr John Jolly, head of member risk education and Dr Richard Stacey, head of policy and technical, look at a more common cause of criminal cases brought against members of Medical Protection: sexual assault.

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Case report 21/09/2018

When is healthcare criminal?

When is healthcare criminal?

Time to read article: 4 mins
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The case of Dr Bawa-Garba and the resulting collision between the medical community and the criminal justice system, sent shockwaves around the world. Dr Richard Stacey, head of policy and technical at Medical Protection, analyses criminal cases handled by MPS in 2017 to gauge the likelihood of further charges of gross negligence manslaughter.

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Case report 12/09/2018

Injection errors

Injection errors

Time to read article: 4 mins
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A common cause of claims at Medical Protection is injection errors. While generally low in value, they frequently cause anxiety to patients and clinicians, and are easily avoided. Dr Dawn McGuire, Medical Claims Adviser at Medical Protection, looks at some typical cases.

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Articles and features 12/09/2018

Online prescription services: what if you disagree?

Online prescription services: what if you disagree?

Time to read article: 2 mins
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Online prescription services offer great convenience to patients, but they also come with risks. What do you do if one of your patients has been taking medication prescribed online that you do not think they require? Dr Marika Davies, senior medicolegal adviser at Medical Protection, explores this issue.

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Articles and features 29/08/2018

Artificial intelligence: who’s liable?

Artificial intelligence: who’s liable?

Time to read article: 3 mins
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Advancements in medical technology can bring huge benefits for patients and clinicians alike – but new approaches can also mean new risks. Dr Helen Hartley, Head of Underwriting Policy at Medical Protection, looks at where the liability lies for artificial intelligence.

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