02/02/2015 Using NHS Choices Preview Article Using NHS Choices Close Preview John Robinson is responsible for all the user generated content on NHS Choices, here he argues that by adopting a constructive approach to social media, rather than a defensive one, doctors can use online patient feedback to their advantage. Read more Article contains Audio Tagged in... General practice General Practice members Reputation management Communication
Factsheet 02/02/2015 Report writing - Scotland Preview Article Report writing - Scotland Time to read article: 3 mins Close Preview One incident can be investigated in a number of different ways – as a complaint, a clinical negligence claim, a criminal case, a disciplinary matter by your employer, a Procurator Fiscal’s FAI or a complaint to the GMC. An important starting point is your written report on the circumstances of the incident. This factsheet gives more information about writing this report. Read more Article contains Text Tagged in... Managing clinical risk Generic Medicine Record keeping GP locum Communication Medical Records
Factsheet 14/01/2015 Statement of fitness for work - Northern Ireland Preview Article Statement of fitness for work - Northern Ireland Time to read article: 2 mins Close Preview Fit note is an informal name for the Statement of Fitness for Work. The Statement intends to advise patients who are on sick leave for more than seven days on whether, with extra support from their employer, they could return to work. Read more Article contains Text Tagged in... Generic Medicine General practice Managing clinical risk Use Guidelines Competence Northern Ireland
Factsheet 14/01/2015 Statement of fitness for work - Scotland Preview Article Statement of fitness for work - Scotland Time to read article: 2 mins Close Preview Fit note is an informal name for the Statement of Fitness for Work. The Statement intends to advise patients who are on sick leave for more than seven days on whether, with extra support from their employer, they could return to work. Read more Article contains Text Tagged in... General practice Patients Managing clinical risk GP locum Scotland
Factsheet 14/01/2015 Statement of fitness for work Preview Article Statement of fitness for work Time to read article: 2 mins Close Preview Fit note is an informal name for the Statement of Fitness for Work. The Statement intends to advise patients who are on sick leave for more than seven days on whether, with extra support from their employer, they could return to work. Read more Article contains Text Tagged in... GP locum General practice Wales Patients Competence Generic Medicine
Factsheet 14/01/2015 Confidentiality – General principles - Wales Preview Article Confidentiality – General principles - Wales Time to read article: 5 mins Close Preview Confidentiality is at the centre of maintaining trust between patients and doctors. As a doctor, you have access to sensitive personal information about patients and you have a legal and ethical duty to keep this information confidential, unless the patient consents to the disclosure, disclosure is required by law or is necessary in the public interest. This factsheet sets out the basic principles of confidentiality. Read more Article contains Text Tagged in... Managing clinical risk General practice GP locum Issues & conflict management Consent Data Protection
Factsheet 14/01/2015 Confidentiality – General principles - Scotland Preview Article Confidentiality – General principles - Scotland Time to read article: 6 mins Close Preview Confidentiality is at the centre of maintaining trust between patients and doctors. As a doctor, you have access to sensitive personal information about patients and you have a legal and ethical duty to keep this information confidential, unless the patient consents to the disclosure; disclosure is required by law or is necessary in the public interest. This factsheet sets out the basic principles of confidentiality. Read more Article contains Text Tagged in... Issues & conflict management Ethics Use Guidelines GP locum Consent Managing clinical risk
Factsheet 14/01/2015 Confidentiality - General principles - England Preview Article Confidentiality - General principles - England Time to read article: 6 mins Close Preview Confidentiality is at the centre of maintaining trust between patients and doctors. As a doctor, you have access to sensitive personal information about patients and you have a legal and ethical duty to keep this information confidential, unless the patient consents to the disclosure, disclosure is required by law or is necessary in the public interest. This factsheet sets out the basic principles of confidentiality. Read more Article contains Text Tagged in... Generic Medicine Confidentiality Medicine student Medical Records Compliance Ethics
Factsheet 14/01/2015 Statement of fitness for work Preview Article Statement of fitness for work Time to read article: 2 mins Close Preview Fit note is an informal name for the Statement of Fitness for Work. The Statement intends to advise patients who are on sick leave for more than seven days on whether, with extra support from their employer, they could return to work. Read more Article contains Text Tagged in... Managing clinical risk England Patients General practice GP locum
Factsheet 14/01/2015 Confidentiality – General principles - Northern Ireland Preview Article Confidentiality – General principles - Northern Ireland Time to read article: 6 mins Close Preview Confidentiality is at the centre of maintaining trust between patients and doctors. As a doctor, you have access to sensitive personal information about patients and you have a legal and ethical duty to keep this information confidential, unless the patient consents to the disclosure; disclosure is required by law or is necessary in the public interest. This factsheet sets out the basic principles of confidentiality. Read more Article contains Text Tagged in... Issues & conflict management Use Guidelines GP locum Wales Consent Data Protection
17/11/2014 Life in the locum lane Preview Article Life in the locum lane Time to read article: 6 mins Close Preview Dr Robin Chesters had been a partner in a practice for six years before he bit the bullet and decided to launch his career as a locum GP. Sara Williams asks: What’s so great about locuming? Read more Article contains Text Tagged in... GP locum General practice Career planning
14/11/2014 Help the aged Preview Article Help the aged Time to read article: 8 mins Close Preview Elderly people are the fastest growing demographic in the UK. But are care levels rising to meet their needs? Sara Williams meets a surgery in Northampton who have improved their continuity of care, and changed the face of practice Read more Article contains Text Tagged in... General practice Professionalism
14/11/2014 Lost in translation Preview Article Lost in translation Time to read article: 5 mins Close Preview Jonathan Haslam looks at the difficulties created for general practice by the increasing numbers of non-English speakers in the UK. Read more Article contains Text Tagged in... General practice Professionalism
14/11/2014 Shot in the dark Preview Article Shot in the dark Time to read article: 9 mins Close Preview Childhood vaccination errors are a national problem in general practice, Julie Wilson, MPS’s clinical risk programme manager and Dr Tom Lloyd, medicolegal adviser, get to the point of safe immunisations Read more Article contains Text Tagged in... General practice
14/11/2014 Silent witness Preview Article Silent witness Time to read article: 9 mins Close Preview Dr Richard Stacey and Sara Williams tackle some of the typical questions asked by practices about chaperones Read more Article contains Text Tagged in... General practice
14/11/2014 Dos and don'ts of telephone consultations Preview Article Dos and don'ts of telephone consultations Time to read article: 1 mins Close Preview Document telephone consultations contemporaneously. Obtain and document a thorough history. Telephone consultations do not give a GP the opportunity to assess clinical signs. Read more Article contains Text Tagged in... Communication GP locum Managing clinical risk General practice
14/11/2014 Minor surgery, major risks Preview Article Minor surgery, major risks Time to read article: 4 mins Close Preview Dr David Coombs, a GP with a special interest in dermatology, explores the risks of performing minor surgery in primary care Read more Article contains Text Tagged in... General practice
14/11/2014 An inspector calls Preview Article An inspector calls Time to read article: 6 mins Close Preview Julie Price, Clinical Risk Programme Manager, investigates whether practices are handling controlled drugs safely Read more Article contains Text Tagged in... Managing clinical risk GP locum Practice management Negligence Prescribing
Articles and features 14/11/2014 The medical record...what lies beneath Preview Article The medical record...what lies beneath Time to read article: 5 mins Close Preview Dr Richard Stacey explores the extent of medical records and highlights where important information can be found beyond the core GP records Read more Article contains Text
14/11/2014 Care in the community Preview Article Care in the community Time to read article: 5 mins Close Preview One of the biggest risks in treating elderly patients in nursing homes is communication. Dr Rachel Birch, a sessional GP and MPS medicolegal adviser, reviews a case where communication failure led to patient harm. she then answers typical medicolegal queries around community care Read more Article contains Text Tagged in... Communication General practice GP locum Managing clinical risk Geriatric Medicine
14/11/2014 Dealing with non-compliant patients Preview Article Dealing with non-compliant patients Time to read article: 3 mins Close Preview Dr Richard Stacey provides a step-by-step approach to dealing with patients who do not comply Read more Article contains Text Tagged in... General practice Patients Communication Managing clinical risk Issues & conflict management GP locum
Factsheet 04/11/2014 Removal of medical equipment after death - Wales Preview Article Removal of medical equipment after death - Wales Time to read article: 2 mins Close Preview If a patient dies and the death is reportable to the coroner, you should leave all equipment in place until you have discussed the case with the coroner’s officer. This factsheet gives you further information about what to do. Read more Article contains Text Tagged in... Health & safety Wales Equipment General Surgery Managing clinical risk
Factsheet 03/11/2014 Removal of medical equipment after death - England Preview Article Removal of medical equipment after death - England Time to read article: 2 mins Close Preview If a patient dies and the death is reportable to the coroner, you should leave all equipment in place until you have discussed the case with the coroner’s officer. This factsheet gives you further information about what to do. Read more Article contains Text Tagged in... Equipment General Surgery Health & safety Managing clinical risk
Factsheet 03/11/2014 Communicating with patients by fax and email - England Preview Article Communicating with patients by fax and email - England Time to read article: 3 mins Close Preview Electronic communication can provide a useful and alternative point of access for patients. However, you should ensure that, if sensitive information needs to be sent electronically, safeguards are in place to avoid breaching patient confidentiality. This factsheet sets out the potential risks of electronic communication. Read more Article contains Text Tagged in... England General practice Practice management Managing clinical risk Confidentiality Communication