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Articles and features 27/02/2019

Medical examiners: a new role for England and Wales

Medical examiners: a new role for England and Wales

Time to read article: 4 mins
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From April 2019, the new role of medical examiner will be introduced into the process for investigating the deaths of patients. Dr Ben Lobo, consultant physician, geriatrician and medical examiner, and Dr Ewen Ross, medicolegal consultant at Medical Protection, look at what this means for you

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Articles and features 14/02/2019

How to fall back in love with your medical career

How to fall back in love with your medical career

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Working in medicine has its ups and downs, so it’s important to do the things that help you stay happy at work.

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Learning from cases 08/02/2019

Learning from cases: Anaesthesia

Learning from cases: Anaesthesia

Time to read article: 10 mins
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This guide focuses on anaesthesia-related medicolegal cases. It looks at claims and causes, including COVID-19's impact, common themes, and risk management for UK-based anaesthetists.

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Articles and features 07/01/2019

When patients miss appointments – should DNA mean Does Need Appointment?

When patients miss appointments – should DNA mean Does Need Appointment?

Time to read article: 1 mins
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When patients fail to attend an appointment, it can be hugely frustrating for a number of reasons. It is also very costly, according to recent NHS England data that suggests up to 15 million general practice appointments are being wasted each year – at an estimated cost to the NHS of £216 million.

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Articles and features 21/12/2018

The cost of claims – control through proportionality

The cost of claims – control through proportionality

Time to read article: 3 mins
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If you have ever been unfortunate enough to receive a letter of claim, you will be aware of how stressful the process can be. Another aspect is the often high sums of money involved. Stephen Preater, costs adviser at Medical Protection, is part of an expert in-house team that is dedicated to controlling the amounts sought by claimants

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Articles and features 20/12/2018

12 record keeping tips

12 record keeping tips

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We have made a list of the things to remember when it comes to making and retaining good patient records.

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Factsheet 19/12/2018

Removing patients from the practice list

Removing patients from the practice list

Time to read article: 2 mins
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Removing patients from the practice list is an emotive issue and should only be used as a last resort. The reasons for removing a patient from the list can be varied, but it should not be in response to patients lodging a complaint or failing to comply with treatment.

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Factsheet 19/12/2018

Record-keeping

Record-keeping

Time to read article: 2 mins
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Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off.

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Factsheet 19/12/2018

NHS Complaints Procedure - Wales

NHS Complaints Procedure - Wales

Time to read article: 3 mins
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The regulations on NHS complaints in Wales are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused. The emphasis is on resolving concerns in a timely fashion, openly and honestly, and a philosophy of “investigate once, investigate well”.

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Factsheet 07/12/2018

Chaperones

Chaperones

Time to read article: 4 mins
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The medical consultation is a challenge to both doctor and patient, whether in the community or in hospital. The need for more detailed discussions with patients, along with their increasing autonomy and right to make choices in relation to their clinical care and treatment, has affected the traditional role of the doctor-patient relationship. This has made maintaining appropriate professional boundaries in the doctor-patient consultation more challenging, however, the guidance from national and regulatory bodies is clear that it is always the health professional's responsibility to do so.

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Press release 05/12/2018

Medical Protection comments on the GMC report: State of Medical Educa...

Medical Protection comments on the GMC report: State of Medical Education and Practice in the UK 2018

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The General Medical Council (GMC) published their State of Medical Education and Practice in the UK 2018 report today. Read the response from Rob Hendry, Medical Director for Medical Protection.

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News and updates 27/11/2018

The importance of professional protection

The importance of professional protection

Time to read article: 2 mins
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Click to read through the reasons why retaining professional protection for help with these challenges is so important.

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Case report 27/11/2018

Video: Two years of Multiple Jeopardy

Video: Two years of Multiple Jeopardy

Time to read article: 6 mins
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A patient dies after amoxicillin reaction – we support GP through criminal investigation, inquest and GMC hearing.

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