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04/04/2016

Why patients decide to take action against doctors

Why patients decide to take action against doctors

Time to read article: 3 mins
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By many measures, healthcare has never been safer: it is a safer time to have a baby or an anaesthetic or indeed a better time to have a heart attack, and yet as a GP you are more likely to be sued than ever before. Kirsty Plowman reports

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Articles and features 30/03/2016

Dealing with adverse incidents

Dealing with adverse incidents

Time to read article: 4 mins
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One of the greatest challenges a doctor will face during their career is in ensuring they respond well when things go wrong. Even the most experienced doctors make mistakes but it can be particularly difficult to deal with when you are one of the more junior members of the team.

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30/03/2016

The prospect of facing criminal investigations during your career

The prospect of facing criminal investigations during your career

Time to read article: 2 mins
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With the introduction of the new criminal offence of wilful neglect, there are now more criminal sanctions for doctors than ever before. There also seems to be more coverage of cases involving doctors which in my experience has all created a much greater awareness of, and fear about, the potential to end up in front of a judge.

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News and updates 29/03/2016

Industrial action going ahead

Industrial action going ahead

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The BMA has announced further industrial action in its ongoing dispute with the Department of Health over the proposed junior doctor contracts. The first ‘emergency care only’ action is to take place 6 – 8 April, with full withdrawal of labour on 26 and 27 April.

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Press release 18/03/2016

Medical Protection reminds members of its position on apologies

Medical Protection reminds members of its position on apologies

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Following the launch of the Parliamentary Health Service Ombudsman’s (PHSO) report titled General practice complaint handling across England: a thematic review, which was released today in collaboration with the Care Quality Commission (CQC), NHS England and Health Watch, Medical Protection reminds members of its position on apologies.

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Factsheet 18/03/2016

Apologies

Apologies

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Unfortunately things do go wrong in healthcare and sometimes patients are dissatisfied, disappointed or upset with the care that they have received. Medical Protection supports open communication, and we encourage members to apologise where things have gone wrong, regardless of fault.

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19/02/2016

Writing the visiting note: now, or maybe later?

Writing the visiting note: now, or maybe later?

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Dr Walter Scott FRCGP LL.B(Hons), a general practitioner and Medical Protection member working for Beacon out of hours (OOH) service on the Isle of Wight, highlights the importance of recording accurate and comprehensive notes during OOH care.

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19/02/2016

Remaining alert to risks in GP out of hours care

Remaining alert to risks in GP out of hours care

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Dr Zaid Al-Najjar, a practicing GP and Medicolegal Adviser at Medical Protection, considers the risks that GPs should watch out for when undertaking out of hours (OOH) work.

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19/02/2016

How to survive the night shift

How to survive the night shift

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Working nights is a great learning opportunity for new doctors to cover unfamiliar specialties, have increased clinical responsibility and deal with acutely ill patients for the first time. But, a lack of sleep can strongly impair human functioning.

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19/02/2016

How to get published

How to get published

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You’ve lived on a diet of scientific facts since you first decided to go to medical school, and you thought your creative writing days were over when you wrote your last essay for GCSE English.

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Press release 09/02/2016

Medical Protection makes changes to GP subscriptions to help with ext...

Medical Protection makes changes to GP subscriptions to help with extended hours

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Medical Protection has made changes to how it sets GP subscriptions to reflect current and emerging primary care delivery across the UK. New definitions of work patterns have been introduced, in a move that Medical Protection hopes will help members who wish to work extended hours.

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Workshop

Mastering adverse outcomes

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Mastering adverse outcomes

This workshop will give you the skills to successfully communicate with your patients should they suffer an adverse outcome during their care. Gain effective strategies and enhanced skills to help you respond, with an introduction to the ethical, legal and regulatory obligations that you would face following an adverse outcome.

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Workshop

Mastering professional interactions

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Mastering professional interactions

This workshop offers professional insights and key communication skills for when patient care passes between doctors. It is designed to help you improve the safety of care that you and your colleagues collectively provide. By highlighting the danger of assumption, and the need for communication, it can also help you reduce your risk of complaints or claims.

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Workshop

Mastering Shared Decision Making

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Mastering Shared Decision Making

When a patient is dissatisfied with the decision-making process surrounding their treatment, the risk of a complaint or claim can increase drastically. This workshop provides expert insights into conducting conversations with your patients. It will help you provide the advice they need to reach healthcare decisions that are right for them.

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Factsheet 09/01/2016

Raising concerns and whistleblowing - Northern Ireland

Raising concerns and whistleblowing - Northern Ireland

Time to read article: 3 mins
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One of the most difficult situations faced by any clinician is when you are concerned that a colleague’s behaviour, health or professional performance may be placing patients at risk. This factsheet outlines your duty to raise concerns when patients may be at risk of harm.

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05/01/2016

Top ten tips for record keeping

Top ten tips for record keeping

Time to read article: 1 mins
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Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. The notes will also form the basis of the hospital’s defence should there be any future litigation against your hospital.

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