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Publications, case reports and resources
Factsheet 17/05/2016

Medical records - Northern Ireland

Medical records - Northern Ireland

Time to read article: 3 mins
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Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off.

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Factsheet 12/05/2016

Consent – Children and young people - Northern Ireland

Consent – Children and young people - Northern Ireland

Time to read article: 3 mins
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Valid consent is just as important when treating children and young people as it is with adults. In some situations children are able to give consent themselves, and sometimes others need to take the decision on their behalf. This factsheet sets out the basic information to enable you to obtain the appropriate consent from children and young people.

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Factsheet 18/03/2016

Apologies

Apologies

Time to read article: 2 mins
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Unfortunately things do go wrong in healthcare and sometimes patients are dissatisfied, disappointed or upset with the care that they have received. Medical Protection supports open communication, and we encourage members to apologise where things have gone wrong, regardless of fault.

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Workshop

Mastering adverse outcomes

Location: Various (Read more for further details)
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Mastering adverse outcomes

This workshop will give you the skills to successfully communicate with your patients should they suffer an adverse outcome during their care. Gain effective strategies and enhanced skills to help you respond, with an introduction to the ethical, legal and regulatory obligations that you would face following an adverse outcome.

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Workshop

Mastering professional interactions

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Mastering professional interactions

This workshop offers professional insights and key communication skills for when patient care passes between doctors. It is designed to help you improve the safety of care that you and your colleagues collectively provide. By highlighting the danger of assumption, and the need for communication, it can also help you reduce your risk of complaints or claims.

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Workshop

Mastering Shared Decision Making

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Location: Various (Read more for further details)
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Mastering Shared Decision Making

When a patient is dissatisfied with the decision-making process surrounding their treatment, the risk of a complaint or claim can increase drastically. This workshop provides expert insights into conducting conversations with your patients. It will help you provide the advice they need to reach healthcare decisions that are right for them.

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Factsheet 09/01/2016

Raising concerns and whistleblowing - Northern Ireland

Raising concerns and whistleblowing - Northern Ireland

Time to read article: 3 mins
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One of the most difficult situations faced by any clinician is when you are concerned that a colleague’s behaviour, health or professional performance may be placing patients at risk. This factsheet outlines your duty to raise concerns when patients may be at risk of harm.

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Case report 09/11/2015

Childhood brain cancer

Childhood brain cancer

Time to read article: 2 mins
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At presentation, Peter was 14 years old and had presented with migraines since the age of 8. He was taking Pizotifen and his headaches were well controlled. Over the past four weeks he had started getting headaches again. They were in a similar location to his migraines, but were different in nature – he couldn’t put his finger on exactly how.

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Factsheet 05/11/2015

Clinical negligence claims – what to expect - England

Clinical negligence claims – what to expect - England

Time to read article: 3 mins
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A clinical negligence claim is a demand for financial compensation for alleged harm caused by substandard clinical care. Common reasons for claims include failure or delay in diagnosis, or incorrect treatment. In fact, many claims arise out of poor communication.

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Factsheet 21/10/2015

Female Genital Mutilation (FGM) - England

Female Genital Mutilation (FGM) - England

Time to read article: 2 mins
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Female Genital Mutilation (FGM) has been a criminal offence in the UK since 1985 and the legislation was re-enacted in the Female Genital Mutilation Act 2003. Five official reports on the subject have been published since November 2013 and MPS has produced this guidance for members.

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Factsheet 21/10/2015

Female Genital Mutilation (FGM) - Scotland

Female Genital Mutilation (FGM) - Scotland

Time to read article: 2 mins
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Female Genital Mutilation (FGM) has been a criminal offence in the UK since 1985 and the legislation was re-enacted in the Female Genital Mutilation Act 2003. Five official reports on the subject have been published since November 2013 and MPS has produced this guidance for members.

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Factsheet 21/10/2015

Female Genital Mutilation (FGM) - Wales

Female Genital Mutilation (FGM) - Wales

Time to read article: 2 mins
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Female Genital Mutilation (FGM) has been a criminal offence in the UK since 1985 and the legislation was re-enacted in the Female Genital Mutilation Act 2003. Five official reports on the subject have been published since November 2013 and MPS has produced this guidance for members.

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Articles and features 08/10/2015

From the case files

From the case files

Time to read article: 3 mins
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Brain cancer accounts for quarter of all childhood cancers, yet many GPs may still not have experience of the condition. Dr Rachel Birch outlines a case where diagnosis could have been made earlier

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01/10/2015

Chapter 4: Professionalism - What to do when things go wrong

Chapter 4: Professionalism - What to do when things go wrong

Time to read article: 6 mins
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The overwhelming majority of patients receive safe and effective care. However, when things do go wrong, it can be catastrophic for all involved. Part of being professional is having the knowledge and awareness to deal with such situations effectively.

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Factsheet 01/10/2015

NHS complaints procedure - Wales

NHS complaints procedure - Wales

Time to read article: 4 mins
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New regulations on NHS complaints in Wales came into force on 1 April 2011. The regulations, along with guidance, are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused – with a view to seeking continuous improvement.

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Factsheet 01/10/2015

Confidentiality – Disclosures relating to patients who are unable to...

Confidentiality – Disclosures relating to patients who are unable to consent - Wales

Time to read article: 4 mins
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You owe a duty of confidentiality to all your patients, past or present, even if they are adults who lack capacity. You may be asked to provide information from the medical records of patients who are incapable of giving consent, are aged under 18, or have died. This factsheet gives you further information about dealing with these circumstances.

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01/10/2015

Needlestick injuries

Needlestick injuries

Time to read article: 4 mins
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Needlestick injuries can be classified as any piercing wound caused by a hypodermic needle, or by other sharp instruments or objects such as scalpels, mounted needles, broken glassware, etc.

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Factsheet 01/10/2015

Consent – Children and young people - Wales

Consent – Children and young people - Wales

Time to read article: 3 mins
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Valid consent is just as important when treating children and young people as it is with adults. In some situations children are able to give consent themselves, and sometimes others need to take the decision on their behalf. This factsheet sets out the basic information to enable you to obtain the appropriate consent from children and young people.

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01/10/2015

Communicating with patients by text message - Wales

Communicating with patients by text message - Wales

Time to read article: 2 mins
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Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations, etc.

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