Factsheet 01/10/2013 HSC complaints procedure – Hospital setting Preview Article HSC complaints procedure – Hospital setting Time to read article: 5 mins Close Preview Complaints in health and social care: standards and guidelines for resolution and learning (2009) aims to provide a simple, consistent approach for staff who handle complaints, and for patients who raise complaints across all health and social care services. Read more Article contains Text Tagged in... Endocrinology ENT Cardiology & Vascular Medicine Rheumatology & Bone Disorders Sports Medicine Paediatrics
Articles and features 04/09/2013 The Apprentice Preview Article The Apprentice Time to read article: 4 mins Close Preview New GP Dr Laura Davison took a career break to become a jungle GP in Mexico. Here’s what happened Read more Article contains Text Tagged in... Communication General practice GP locum Practice Matters Issues & conflict management
Articles and features 04/09/2013 From the case files: A family matter Preview Article From the case files: A family matter Time to read article: 2 mins Close Preview In this issue we share a case where a GP got in trouble prescribing for a family member, when a pharmacist reported him to the GMC Read more Article contains Text Tagged in... GP locum Record keeping Decision Making Medical Records Practice Matters General practice
Articles and features 08/08/2013 The medical law and ethics that pertain to safe prescribing Preview Article The medical law and ethics that pertain to safe prescribing Time to read article: 2 mins Close Preview Dr Stephanie Bowm, MPS Director of Policy and Communications, provides a reminder of the importance of following GMC guidance when prescribing medication. Read more Article contains Text Tagged in... Prescribing Managing clinical risk
Factsheet 01/08/2013 Parental responsibility - Wales Preview Article Parental responsibility - Wales Time to read article: 3 mins Close Preview Parental responsibility refers to the rights and responsibilities that most parents have in respect of their children. This factsheet gives advice on who has parental responsibility and where responsibility lies in situations in which there are disagreements over the best interests of the child. Read more Article contains Text Tagged in... Consent Ethics Generic Medicine Confidentiality Issues & conflict management Wales
01/07/2013 Recording consent and consent forms Preview Article Recording consent and consent forms Time to read article: 1 mins Close Preview Apart from certain treatments carried out under the Mental Health Act and some forms of fertility treatment, there is no legal requirement to obtain written consent, but most health organisations have policies stipulating when written consent should be obtained. Employees are expected to be familiar with these and adhere to them. Read more Article contains Text Tagged in... Use Guidelines Managing clinical risk Generic Medicine
Articles and features 24/06/2013 The legal importance of good medical records Preview Article The legal importance of good medical records Time to read article: 2 mins Close Preview Dr Stephanie Bown, MPS Director of Policy and Communications, examines why keeping accurate, detailed records is so important when it comes to continuity of care. Read more Article contains Text Tagged in... Generic Medicine Managing clinical risk Record keeping
Articles and features 04/06/2013 Social Media Black Hole Preview Article Social Media Black Hole Time to read article: 4 mins Close Preview The GMC’s latest advice around social media has caused much debate. Here chair of the GMC, Professor Sir Peter Rubin responds to the criticism, and new GP Dr Laura Davison comments on the guidance Read more Article contains Text Tagged in... Professionalism Ethics Issues & conflict management Use Guidelines Managing clinical risk General practice
Articles and features 04/06/2013 From the case files Preview Article From the case files Time to read article: 5 mins Close Preview The GMC’s latest Good Medical Practice reflects the ever-changing demands of modern healthcare provision, says Dr Rachel Birch, and these two cases illustrate two areas where the GMC has expanded its guidance Read more Article contains Text Tagged in... Practice Matters Decision Making Record keeping Medical Records GP locum Managing clinical risk
Articles and features 04/06/2013 A day in the life of... Dr Richard Vautrey Preview Article A day in the life of... Dr Richard Vautrey Time to read article: 3 mins Close Preview Deputy chair of the BMA Dr Richard Vautrey gives an insight into his busy life Read more Article contains Text Tagged in... GP locum Professionalism General practice Practice Matters
Articles and features 01/06/2013 The power is in your hands Preview Article The power is in your hands Time to read article: 5 mins Close Preview In April the clinical landscape of the NHS will undertake the biggest change since its inception in 1948. In his analysis of the changes, Dr Simon Abrams raises concerns over potential conflicts of interest. Read more Article contains Text Tagged in... GP locum Compliance CQC compliance Practice Matters Issues & conflict management Ethics
Articles and features 01/06/2013 Doctor’s orders vs patient choice Preview Article Doctor’s orders vs patient choice Time to read article: 5 mins Close Preview Earn CPD points by reading this feature on shared decision making. Dr Paul Nisselle explores how to move from bedside to beside Read more Article contains Text Tagged in... Ethics Consent Decision Making GP locum Practice Matters General practice
Factsheet 01/06/2013 Dealing with non-compliant patients Preview Article Dealing with non-compliant patients Time to read article: 2 mins Close Preview A doctor’s primary concern is to do their best for their patients; this includes giving advice and treatment, and arranging investigations in accordance with the current evidence base and the patient’s best interests. Read more Article contains Text Tagged in... Wales Patients Generic Medicine England Managing clinical risk Scotland
Factsheet 01/05/2013 Confidentiality – Disclosures without consent - Northern Ireland Preview Article Confidentiality – Disclosures without consent - Northern Ireland Time to read article: 4 mins Close Preview Certain circumstances can mean you are obliged to disclose information about a patient, even if you do not have their consent; under other circumstances, disclosure may be justifiable. This factsheet gives you further information about these circumstances. Read more Article contains Text Tagged in... Ethics Northern Ireland Managing clinical risk Generic Medicine Confidentiality Consent
01/05/2013 Access to medical reports Preview Article Access to medical reports Time to read article: 3 mins Close Preview Doctors may, on occasion, receive a request from a patient’s employer for a medical report to be delivered directly to the HR department, without the patient seeing it. However, before any medical report can be provided, you must be satisfied that the patient has given valid consent to the release of the information. Read more Article contains Text Tagged in... Human resources Generic Medicine Wales Consent
Articles and features 20/04/2013 The apprentice Preview Article The apprentice Time to read article: 2 mins Close Preview Dr Laura Davison, a GP registrar from Milton Keynes, shares her thoughts on topical issues facing GP trainees. Here she explores how to break the ice in general practice Read more Article contains Text Tagged in... Issues & conflict management Communication General practice GP locum Practice Matters
Articles and features 12/04/2013 From the case files Preview Article From the case files Time to read article: 3 mins Close Preview In this issue we share a case where a locum GP raised concerns about patient safety in a practice he had worked at for three months Read more Article contains Text Tagged in... Practice Matters Record keeping General practice Decision Making GP locum Medical Records
Articles and features 09/04/2013 Advanced care plans in dementia Preview Article Advanced care plans in dementia Time to read article: 5 mins Close Preview Dr Paula–Jane Marrett, Dr Fiona Boyd and Beverley Chapman recently won the poster competition at the annual Patient Safety Congress. They share their research and findings Read more Article contains Text Tagged in... Professionalism Communication Treatment Planning General practice Practice Matters
Articles and features 06/04/2013 Removing patients Preview Article Removing patients Time to read article: 5 mins Close Preview More than half of UK practices have removed patients from their practice list in the last three years. Medicolegal adviser Dr Jayne Molodynski investigates Read more Article contains Text Tagged in... General practice Use Guidelines Practice Matters GP locum Communication Patients
Articles and features 06/04/2013 Avoiding a ‘near hit’ Preview Article Avoiding a ‘near hit’ Time to read article: 7 mins Close Preview Clinical Risk Manager Julie Price shares simple tips for handling test results Read more Article contains Text Tagged in... Practice Matters System Errors General practice GP locum
Articles and features 04/04/2013 Through the eyes of a locum Preview Article Through the eyes of a locum Time to read article: 2 mins Close Preview In the world of NHS reform, there’s little room for anything else but doublethink. Dr Euan Lawson, a locum GP from Cumbria, shares his views Read more Article contains Text Tagged in... GP locum Practice Matters Compliance General practice
Articles and features 04/04/2013 Soapbox: The Francis Report Preview Article Soapbox: The Francis Report Time to read article: 2 mins Close Preview MPS Director of Policy and Communications, Dr Stephanie Bown, fears that a duty of candour proposed for GPs will not inspire the cultural change the NHS requires Read more Article contains Text Tagged in... GP locum Practice Matters Probity Communication General practice
Articles and features 04/04/2013 How to... Set up a Patient Participation Group Preview Article How to... Set up a Patient Participation Group Time to read article: 3 mins Close Preview Stephanie Varah, Chief Executive of the National Association for Patient Participation (NAPP) shares the benefits of building a partnership with your patients Read more Article contains Text Tagged in... GP locum Practice Matters General practice Communication Patients
Articles and features 01/04/2013 Healthcare assistants Preview Article Healthcare assistants Time to read article: 3 mins Close Preview In this alert Julie Price, MPS’s Clinical Risk Programme Manager, highlights the risk of healthcare assistants performing immunisations Read more Article contains Text Tagged in... Compliance Managing clinical risk General practice Negligence GP locum